BMC Health Serv Res. 2025 May 9;25(1):669. doi: 10.1186/s12913-025-12699-5.

ABSTRACT

BACKGROUND: The COVID- 19 pandemic has placed immense strain on healthcare systems around the globe, with low- and middle-income countries facing unique challenges due to limited resources and fragile healthcare infrastructures. This systematic review and meta-analysis aims to define the levels of four indicators of job morale (job motivation, job satisfaction, burnout, and depression symptoms) among physicians working in public healthcare settings in low- and middle-income countries.

METHODS: A comprehensive search of Scopus, PubMed, Embase, Web of Science, the Cochrane Library, and grey literature was performed. Studies were eligible if at least one job morale indicator (job motivation, job satisfaction, burnout, or depression symptoms) was assessed using quantitative methods, and at least 50% of the sample were qualified physicians working in low- and middle-income countries during the COVID- 19 pandemic. Random effects meta-analyses, planned sub-group analyses, and meta-regression were performed.

RESULTS: Overall, 82 studies involving 65,431 participants across 26 middle-income countries met the inclusion criteria for the review. The pooled random effect estimates of the prevalence of burnout suggest that 49% of physicians working in middle-income countries during the COVID- 19 pandemic suffered from professional burnout. The overall estimate of the mean was 24.64, which also indicated a high level of burnout. The pooled random effect estimates of the prevalence of depression symptoms varied from 41 to 58%, depending on the adopted scale. Sufficient data were not available for meta-analyses of job motivation and job satisfaction.

CONCLUSIONS: The findings suggest that job morale among physicians working in middle-income countries was generally low during the COVID- 19 pandemic. However, due to substantial variation and limited methodological quality among the studies included, any conclusions offered should be approached with caution. Future research should focus on assessing job morale in low-income regions and identifying effective resilience strategies to support interventions aimed at improving job morale.

PMID:40346581 | DOI:10.1186/s12913-025-12699-5